News for 'Customer Focus Services'

6 START-UP ideas you can launch from HOME

6 START-UP ideas you can launch from HOME

Rediff.com17 Feb 2021

Rohit Gawli, CEO, Lokal Kitchen, a food-tech company, tells you how to start a business from the comfort of your home.

Number portability: Telcos offer special plans!

Number portability: Telcos offer special plans!

Rediff.com21 Jan 2011

The new policy would force the operators to shift focus from acquiring new subscribers to retaining the existing ones.

How Shoppers Stop pulled itself back

How Shoppers Stop pulled itself back

Rediff.com23 Oct 2017

Shoppers Stop returns to its core business after divestments. The retailer plans growth through web and private labels.

Airtel takes a leaf out of Jio as telecom battle intensifies

Airtel takes a leaf out of Jio as telecom battle intensifies

Rediff.com13 Sep 2021

When, recently, Bharti Airtel announced a Rs 21,000 crore rights issue, analysts pointed out that its structure was similar to that of Reliance's issue in June 2020. One similarity is that shareholders in both companies have to pay only 25 per cent of the money on application. The rest is to be paid in two tranches. In Bharti Airtel's case, it is within 36 months; in Reliance Jio's, it is within 17 months.

TCS' 3-pronged strategy to sustain growth

TCS' 3-pronged strategy to sustain growth

Rediff.com23 Apr 2018

N Ganapathy Subramaniam, chief operating officer (COO), discusses the strategy to concert digital opportunities to larger deals, focus on reskilling own people instead of acquiring a company to get access to skillsets and demand from newer verticals in an interview with Romita Majumdar

8 supremely successful services that almost didn't take off

8 supremely successful services that almost didn't take off

Rediff.com21 Nov 2014

Would you believe if I were to tell you that YouTube was conceived as a video-dating platform?

'Mobile VAS mart to generate over Rs 55,000 cr'

'Mobile VAS mart to generate over Rs 55,000 cr'

Rediff.com11 Apr 2011

According to the PwC report titled -- Value Added Service: The Next Wave -- it is now time for India to evolve from the well established mobile messaging and commoditised voice play to focus on customer segmentation based data play.

Wipro gives momentum to SAP biz

Wipro gives momentum to SAP biz

Rediff.com3 Sep 2007

The company has also expanded its SAP services in the utilities industry, supply chain management and customer relationship management domain.

Sales of Maruti, Hyundai down; TaMo, M&M gain

Sales of Maruti, Hyundai down; TaMo, M&M gain

Rediff.com1 Jan 2022

Passenger vehicle market leaders Maruti Suzuki and Hyundai on Saturday reported a decline in wholesales in December 2021, although homegrown majors Tata Motors and Mahindra & Mahindra reported growth, amid semiconductor shortage continuing to impact production. Other manufacturers Nissan and Skoda also reported an increase in December 2021 sales although Honda Cars India witnessed a decline last month. The country's largest carmaker Maruti Suzuki India (MSI) reported a 4 per cent fall in wholesales to 153,149 units in December 2021 as against 160,226 units a year ago.

Covid impact: Imports of digital thermometers rise 2,410%

Covid impact: Imports of digital thermometers rise 2,410%

Rediff.com27 Jul 2021

From Covid-19 essentials, such as Vitamin C supplements and thermometers, to bicycles, laptops, and personal weighing scales, demand for certain items galloped during last financial year as the pandemic altered what Indians used on a day-to-day basis. Imports of outdoor sports equipment, handbags for women, and dentures, among others, plummeted. With outdoor activities coming to a halt last year and schools functioning virtually, imports of sports goods witnessed a decline, while inbound shipments of laptops and battery chargers saw a sharp uptick, according to the import data for the financial year 2020-21.

Scale to skill: The mantra Indian IT needs

Scale to skill: The mantra Indian IT needs

Rediff.com14 Jun 2017

Of the 3.9 million the sector employs, HR experts say at least 100,000 are likely to lose their jobs by the end of this financial year. Ayan Pramanik and Raghu Krishnan report.

Citibank likely to hive off consumer banking business in India

Citibank likely to hive off consumer banking business in India

Rediff.com8 Mar 2021

In India, it is not easy to fight it out with the large banks which are nimble-footed and technology-savvy and are continuously innovating on the retail turf with newer products for customer acquisition.

Evolution of branchless banking in India

Evolution of branchless banking in India

Rediff.com11 Sep 2014

For people at the bottom of the pyramid, which I would rather address as mass market or emerging class; the primary challenge in accessing banking services are not just affordability but applicability and accessibility of services.

In times of Covid-19, drive-through restaurant biz booms

In times of Covid-19, drive-through restaurant biz booms

Rediff.com10 Aug 2020

in the last three months, brands such as Tata Starbucks, KFC, and Pizza Hut have launched drive-through or kerb-side delivery services at their restaurants to catch consumers nervous about dining in.

Tata group companies outshine the market under N Chandrasekaran

Tata group companies outshine the market under N Chandrasekaran

Rediff.com20 Jan 2022

The group began to outperform the broader market only with the onset of the pandemic in March 2020 while earlier it was largely keeping pace with the Sensex. The group's market cap is up 164.4 per cent since the end of March 2020 against a 105 per cent rally in the Sensex.

How IL&FS crisis has impacted non-banking finance companies

How IL&FS crisis has impacted non-banking finance companies

Rediff.com5 Mar 2021

For non-banks, the IL&FS crisis was nothing short of India's Lehman moment, which has for a foreseeable future reset the sector on multiple grounds.

ASK ANIL: 'Can I claim LTCG under new tax regime?'

ASK ANIL: 'Can I claim LTCG under new tax regime?'

Rediff.com18 Nov 2021

Anil Rego, CEO, Right Horizons, answers your personal income tax queries.

How house designs are changing post Covid

How house designs are changing post Covid

Rediff.com11 Jul 2021

Realty - Sunday

This edtech firm is using Covid as springboard for growth

This edtech firm is using Covid as springboard for growth

Rediff.com31 Aug 2020

Simplilearn said the pandemic had accelerated demand for skills in areas such as artificial intelligence, cloud computing, data science and cybersecurity.

Bandhan in talks with Ola, Uber for car finance

Bandhan in talks with Ola, Uber for car finance

Rediff.com10 Feb 2016

Bandhan expects to have a loan portfolio of Rs 14,500 crore.

Nowfloats: They help small businesses go online

Nowfloats: They help small businesses go online

Rediff.com16 Mar 2017

Ranju Sarkar finds out more about Nowfloats, the start-up that is used by 240,000 businesses that reach 13 million consumers.

The high price India Inc pays for Google ads

The high price India Inc pays for Google ads

Rediff.com3 May 2017

In 5 years, prices for keywords on Google's AdWords platform have gone up three to five times. Alnoor Peermohamed reports.

How Arundhati Bhattacharya is turning the tide for Salesforce

How Arundhati Bhattacharya is turning the tide for Salesforce

Rediff.com4 Jun 2020

Bhattacharya is now more optimistic than before regarding the adoption of newer technologies, even though she acknowledges there could be short-term challenges owing to the pandemic. Salesforce is among the first global employers to take the 'no lay-off' pledge, pertaining to COVID-19.

Kalyan Krishnamurthy: The man Flipkart is banking on

Kalyan Krishnamurthy: The man Flipkart is banking on

Rediff.com27 Jan 2017

Alnoor Peermohamed & Raghu Krishnan find out why the new CEO is said to be the perfect man for turning around Flipkart's fortunes.

Why India remains critical for Uber and Ola

Why India remains critical for Uber and Ola

Rediff.com18 Mar 2018

Both are focused on the overall transportation business, in which taxi services are only a part; the extended ambit includes autos, motorbikes, cycles, electric vehicles, water transport as well as food delivery services, says Surajeet Das Gupta.

TCS set to reorganise global arms

TCS set to reorganise global arms

Rediff.com12 Feb 2008

TCS is planning to reorganise its global operations to spur customer satisfaction and revenue growth.

'We've reduced hate speech by half'

'We've reduced hate speech by half'

Rediff.com26 Nov 2021

'Our proactive detection rate for hate speech in India is close to 97 per cent -- which means that of the hate speech content we remove, we detect 97 per cent of it proactively, even before anyone reports it.'

RCoM to reduce headcount by over 35%; shift 5,500 employees

RCoM to reduce headcount by over 35%; shift 5,500 employees

Rediff.com7 Jul 2014

The Mumbai-based firm is on a cost optimisation drive through outsourcing of network management services and call centre operations.

A year in India equals a decade of experience outside, says Akito Tachibana

A year in India equals a decade of experience outside, says Akito Tachibana

Rediff.com28 Feb 2017

Akito Tachibana, who took charge as managing director at Toyota's India operations from April 2016, talks to Ajay Modi on Delhi diesel car ban and DeMo.

Infosys shows early signs of recovery

Infosys shows early signs of recovery

Rediff.com3 Nov 2012

Analysts divided, back Infosys on volumes while Wipro seems positive on macro environment.

What bonds us now is emotional equity:  Satyam CEO

What bonds us now is emotional equity: Satyam CEO

Rediff.com9 Jan 2009

Ram Myanampati, the interim chief executive officer of beleaguered Satyam Computer Services, on Thursday admitted that he himself is on a shaky ground.

TCS opens special R&D centre in Hyderabad

TCS opens special R&D centre in Hyderabad

Rediff.com16 Jun 2015

The centre will be focusing on emerging communication technologies

Why predatory pricing will slice away Pizza Hut's margin

Why predatory pricing will slice away Pizza Hut's margin

Rediff.com19 Mar 2014

Analysts say aggressive pricing by Pizza Hut signals weakening demand in the fast food segment and could intensify competition.

How Amazon plans to take on its contenders

How Amazon plans to take on its contenders

Rediff.com5 Jun 2015

Amazon has built the largest store in India with 22 million products.

Indian e-retailers 'like' Facebook for biz expansion

Indian e-retailers 'like' Facebook for biz expansion

Rediff.com28 Sep 2012

With Facebook serving as an impulse-buying medium, Indian e-retailers are increasingly relying on the social networking site to introduce new products and services, and notch up high sales.

How Indian mythology is related to modern business

How Indian mythology is related to modern business

Rediff.com4 Aug 2015

What is business? Isn't it an exchange of valuable things?

What ails India's b-school education

What ails India's b-school education

Rediff.com10 Apr 2012

In an exclusive interview with PaGaLGuY, K Ramkumar, executive director (human resources, customer service and operations) at ICICI Bank voices his views about the importance of MBA classroom diversity from a recruiter's perspective, where b-schools are going wrong and what they could do better.

9 lessons in sales every entrepreneur must know

9 lessons in sales every entrepreneur must know

Rediff.com23 Nov 2012

Kunal Gandhi and Gunjan Agrawal, co-founders at SchoolCountry.com, an education start-up tell us why it is crucial for entrepreneurs to focus on selling their products and services.

India Post calls to say you've got mail

India Post calls to say you've got mail

Rediff.com30 Mar 2020

Changing with the times and in compliance with social distancing norms, customers are now picking up their parcels, speed posts and registered letters within the city themselves after they are informed on phone.

How Datsun plans to break into the big league

How Datsun plans to break into the big league

Rediff.com27 Nov 2017

Manufacturer Nissan plans to get aggressive with brand communication and increase the number of customer touchpoints through showrooms, experience zones and other initiatives.