News for 'Customer Focus Services'

Wipro gives momentum to SAP biz

Wipro gives momentum to SAP biz

Rediff.com3 Sep 2007

The company has also expanded its SAP services in the utilities industry, supply chain management and customer relationship management domain.

Evolution of branchless banking in India

Evolution of branchless banking in India

Rediff.com11 Sep 2014

For people at the bottom of the pyramid, which I would rather address as mass market or emerging class; the primary challenge in accessing banking services are not just affordability but applicability and accessibility of services.

'We've reduced hate speech by half'

'We've reduced hate speech by half'

Rediff.com26 Nov 2021

'Our proactive detection rate for hate speech in India is close to 97 per cent -- which means that of the hate speech content we remove, we detect 97 per cent of it proactively, even before anyone reports it.'

How Arundhati Bhattacharya is turning the tide for Salesforce

How Arundhati Bhattacharya is turning the tide for Salesforce

Rediff.com4 Jun 2020

Bhattacharya is now more optimistic than before regarding the adoption of newer technologies, even though she acknowledges there could be short-term challenges owing to the pandemic. Salesforce is among the first global employers to take the 'no lay-off' pledge, pertaining to COVID-19.

Bandhan in talks with Ola, Uber for car finance

Bandhan in talks with Ola, Uber for car finance

Rediff.com10 Feb 2016

Bandhan expects to have a loan portfolio of Rs 14,500 crore.

Nowfloats: They help small businesses go online

Nowfloats: They help small businesses go online

Rediff.com16 Mar 2017

Ranju Sarkar finds out more about Nowfloats, the start-up that is used by 240,000 businesses that reach 13 million consumers.

The high price India Inc pays for Google ads

The high price India Inc pays for Google ads

Rediff.com3 May 2017

In 5 years, prices for keywords on Google's AdWords platform have gone up three to five times. Alnoor Peermohamed reports.

Why India remains critical for Uber and Ola

Why India remains critical for Uber and Ola

Rediff.com18 Mar 2018

Both are focused on the overall transportation business, in which taxi services are only a part; the extended ambit includes autos, motorbikes, cycles, electric vehicles, water transport as well as food delivery services, says Surajeet Das Gupta.

Kalyan Krishnamurthy: The man Flipkart is banking on

Kalyan Krishnamurthy: The man Flipkart is banking on

Rediff.com27 Jan 2017

Alnoor Peermohamed & Raghu Krishnan find out why the new CEO is said to be the perfect man for turning around Flipkart's fortunes.

A year in India equals a decade of experience outside, says Akito Tachibana

A year in India equals a decade of experience outside, says Akito Tachibana

Rediff.com28 Feb 2017

Akito Tachibana, who took charge as managing director at Toyota's India operations from April 2016, talks to Ajay Modi on Delhi diesel car ban and DeMo.

How start-ups, IT cos helping staff tackle Covid blues

How start-ups, IT cos helping staff tackle Covid blues

Rediff.com20 May 2021

As the deadly second wave of the Covid-19 pandemic rages on, startups and technology firms are realising the burnout effect it is having on employees. Many have shortened their work weeks to four days, while others have made provisions for more time off for employees to help them rejuvenate or care for loved ones.

TCS set to reorganise global arms

TCS set to reorganise global arms

Rediff.com12 Feb 2008

TCS is planning to reorganise its global operations to spur customer satisfaction and revenue growth.

RCoM to reduce headcount by over 35%; shift 5,500 employees

RCoM to reduce headcount by over 35%; shift 5,500 employees

Rediff.com7 Jul 2014

The Mumbai-based firm is on a cost optimisation drive through outsourcing of network management services and call centre operations.

TCS opens special R&D centre in Hyderabad

TCS opens special R&D centre in Hyderabad

Rediff.com16 Jun 2015

The centre will be focusing on emerging communication technologies

Infosys shows early signs of recovery

Infosys shows early signs of recovery

Rediff.com3 Nov 2012

Analysts divided, back Infosys on volumes while Wipro seems positive on macro environment.

India Post calls to say you've got mail

India Post calls to say you've got mail

Rediff.com30 Mar 2020

Changing with the times and in compliance with social distancing norms, customers are now picking up their parcels, speed posts and registered letters within the city themselves after they are informed on phone.

How Amazon plans to take on its contenders

How Amazon plans to take on its contenders

Rediff.com5 Jun 2015

Amazon has built the largest store in India with 22 million products.

What bonds us now is emotional equity:  Satyam CEO

What bonds us now is emotional equity: Satyam CEO

Rediff.com9 Jan 2009

Ram Myanampati, the interim chief executive officer of beleaguered Satyam Computer Services, on Thursday admitted that he himself is on a shaky ground.

Why predatory pricing will slice away Pizza Hut's margin

Why predatory pricing will slice away Pizza Hut's margin

Rediff.com19 Mar 2014

Analysts say aggressive pricing by Pizza Hut signals weakening demand in the fast food segment and could intensify competition.

10 large caps for good returns in 2021

10 large caps for good returns in 2021

Rediff.com15 Jan 2021

Investment in market leaders with a safety-first approach could yield reasonable returns across sectors.

How Indian mythology is related to modern business

How Indian mythology is related to modern business

Rediff.com4 Aug 2015

What is business? Isn't it an exchange of valuable things?

Indian e-retailers 'like' Facebook for biz expansion

Indian e-retailers 'like' Facebook for biz expansion

Rediff.com28 Sep 2012

With Facebook serving as an impulse-buying medium, Indian e-retailers are increasingly relying on the social networking site to introduce new products and services, and notch up high sales.

Chinese auto co to acquire GM's Talegaon plant

Chinese auto co to acquire GM's Talegaon plant

Rediff.com18 Jan 2020

The move marks the entry of GWM, one of the largest manufacturers of sport utility vehicles (SUVs) and pick-ups, into the Indian market and a complete exit for GM from the country, two years after it stopped selling cars here.

'There is a good alignment of stars and we hope to continue to surprise the market'

'There is a good alignment of stars and we hope to continue to surprise the market'

Rediff.com22 Oct 2020

'We will continue to refine our operating model to drive more simplicity and nimbleness.'

What ails India's b-school education

What ails India's b-school education

Rediff.com10 Apr 2012

In an exclusive interview with PaGaLGuY, K Ramkumar, executive director (human resources, customer service and operations) at ICICI Bank voices his views about the importance of MBA classroom diversity from a recruiter's perspective, where b-schools are going wrong and what they could do better.

9 lessons in sales every entrepreneur must know

9 lessons in sales every entrepreneur must know

Rediff.com23 Nov 2012

Kunal Gandhi and Gunjan Agrawal, co-founders at SchoolCountry.com, an education start-up tell us why it is crucial for entrepreneurs to focus on selling their products and services.

How Datsun plans to break into the big league

How Datsun plans to break into the big league

Rediff.com27 Nov 2017

Manufacturer Nissan plans to get aggressive with brand communication and increase the number of customer touchpoints through showrooms, experience zones and other initiatives.

Covid-19 may take away 200,000 IT jobs in India

Covid-19 may take away 200,000 IT jobs in India

Rediff.com4 Sep 2020

The sector will see a minimum of 3-5 per cent of the weight being shed in almost every IT company - particularly the big 20 - because of Covid and not performance-related issues.

BT opens APAC centre in India, hires 30

BT opens APAC centre in India, hires 30

Rediff.com14 Apr 2009

Communications solutions and services provider British Telecommunications' (BT) Indian arm, BT India (BTI), on Tuesday said it will invest 375,000 pounds (about $558,418) for setting up its Asia Pacific security operations centre (SOC) in the country.

After 100 days of reform, life gets easier for telcos

After 100 days of reform, life gets easier for telcos

Rediff.com1 Sep 2016

Telecom Secretary J S Deepak has resolved the toughest issues facing the sector, but his real test will be in delivering on the govt's Digital India dream

We have an open cheque book, says Amazon India head

We have an open cheque book, says Amazon India head

Rediff.com7 Dec 2015

'If price was the driver in 1st year, it was convenience in the 2nd.'

'Can GST function without a glitch? The answer is NO.'

'Can GST function without a glitch? The answer is NO.'

Rediff.com23 Jun 2017

It takes eight to nine months for developing a robust software from the time the rules are decided, warns Bharat Goenka, managing director of Tally Solutions, one of the entities entrusted as a 'Suvidha Provider' with developing ready software for customers to get them ready for the coming Goods and Services Tax.

ASK ANIL: How Can I SAVE Income Tax

ASK ANIL: How Can I SAVE Income Tax

Rediff.com3 Nov 2021

Anil Rego, CEO, Right Horizons, answers your personal income tax queries.

Dell's quarterly profit plummets amid buyout brawl

Dell's quarterly profit plummets amid buyout brawl

Rediff.com16 Aug 2013

Dell, which once led the world in computer sales and was held up as a model of production-chain innovation, is increasingly resorting to price cuts to soothe customers nervous about its future and to spearhead a late foray into the enterprise computing market.

With $150 mn funding, BigBasket is the latest unicorn

With $150 mn funding, BigBasket is the latest unicorn

Rediff.com7 May 2019

Bigbasket's founder V S Sudhakar said his company was reengineering its supply chain to allow for faster delivery to its resellers and to reduce the time from farm to customer.

Stick with your insurer even if medical policy is withdrawn

Stick with your insurer even if medical policy is withdrawn

Rediff.com12 Aug 2016

Moving to a new company means losing out on continuity benefits

Nicholas Piramal acquires UK co

Nicholas Piramal acquires UK co

Rediff.com27 Oct 2005

Nicholas Piramal India has acquired UK-based Avecia Pharmaceuticals for £9.5 million.

A win-win for traders, brokerages and exchanges

A win-win for traders, brokerages and exchanges

Rediff.com2 Jul 2018

With equity and commodity exchanges allowed to enter each other's areas from October, brokerages are pump-priming their businesses to allow their clients seamless trading in commodities and equities.

Airtel to shut down 3G network across India by March

Airtel to shut down 3G network across India by March

Rediff.com2 Aug 2019

The process of switching off the 3G network has already started with Kolkata in the recent-concluded June quarter. By September, the shutdown will be affected in 6-7 more circles and between December and March the entire 3G network would be shut down.

What BJP wants in Budget: Not tax cut, but solutions to 'real problems'

What BJP wants in Budget: Not tax cut, but solutions to 'real problems'

Rediff.com24 Jan 2020

Sources said much has been done to ease the tax burden of the middle classes in the last five years, and that such a measure affects only a limited segment of people when the focus should be to put money in rural areas. Archis Mohan reports.